Loading report ...

Wufoo

Breakdown of queries

Total no of enquiries 2,770 Semester to date

Reference enquiries

 
Choices Percentage Count
  Total 754
  Unanswered 2016
Catalogue (LibrarySearch)
56.76%
428
Library Services (including booking a room)
24.14%
182
E-Resources (including ebooks, databases)
17.90%
135
kanopy
0.13%
1
Fines
0.13%
1
Easter draw
0.13%
1
Requesting for a book
0.13%
1
[ View ] Other
0.66%
5

Citation enquiries

 
Choices Percentage Count
  Total 139
  Unanswered 2631
APA
92.09%
128
Referencing software (Endnote, Zotereo)
3.60%
5
MLA
1.44%
2
Mendeley
1.44%
2
turnitin
0.72%
1
ETV
0.72%
1

Technical enquiries

 
Choices Percentage Count
  Total 1379
  Unanswered 1391
Copying / printing / scanning
75.27%
1038
Microsoft Office
8.12%
112
Computer login
5.51%
76
Moodle
3.19%
44
Problems logging into Room booking system
1.89%
26
turnitin
0.58%
8
my portfolio
0.51%
7
[ View ] Other
4.93%
68

Directional enquiries

 
Choices Percentage Count
  Total 498
  Unanswered 2272
Collections
29.32%
146
Te Puna Ako
23.49%
117
Copy Centre
12.85%
64
Waitakere Central Library
8.43%
42
Student Central
7.43%
37
IMS
3.41%
17
security
0.60%
3
[ View ] Other
14.46%
72

Library - Waitakere enquiries

Oct 23, 2017 · 9:45 AM