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Wufoo

Breakdown of queries

Total no of enquiries 2,728 Semester to date

Reference enquiries

 
Choices Percentage Count
  Total 734
  Unanswered 1994
Catalogue (LibrarySearch)
57.49%
422
Library Services (including booking a room)
24.39%
179
E-Resources (including ebooks, databases)
16.89%
124
copyright question
0.14%
1
kanopy
0.14%
1
Fines
0.14%
1
Easter draw
0.14%
1
[ View ] Other
0.68%
5

Citation enquiries

 
Choices Percentage Count
  Total 136
  Unanswered 2592
APA
93.38%
127
Referencing software (Endnote, Zotereo)
3.68%
5
MLA
1.47%
2
turnitin
0.74%
1
ETV
0.74%
1

Technical enquiries

 
Choices Percentage Count
  Total 1363
  Unanswered 1365
Copying / printing / scanning
75.50%
1029
Microsoft Office
7.85%
107
Computer login
5.58%
76
Moodle
3.23%
44
Problems logging into Room booking system
1.91%
26
turnitin
0.59%
8
my portfolio
0.51%
7
[ View ] Other
4.84%
66

Directional enquiries

 
Choices Percentage Count
  Total 495
  Unanswered 2233
Collections
29.49%
146
Te Puna Ako
23.03%
114
Copy Centre
12.93%
64
Waitakere Central Library
8.48%
42
Student Central
7.47%
37
IMS
3.43%
17
security
0.61%
3
[ View ] Other
14.55%
72

Library - Waitakere enquiries

Aug 19, 2017 · 7:18 AM