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Unitec Institute of Technology

Breakdown of queries

Total no of enquiries 1,861 Semester to date

Reference enquiries

 
Choices Percentage Count
  Total 542
  Unanswered 1319
Catalogue (LibrarySearch)
57.56%
312
Library Services (including booking a room)
22.69%
123
E-Resources (including ebooks, databases)
18.27%
99
library membership
0.18%
1
copyright info
0.18%
1
library login
0.18%
1
copyright question
0.18%
1
[ View ] Other
0.74%
4

Citation enquiries

 
Choices Percentage Count
  Total 72
  Unanswered 1789
APA
94.44%
68
Referencing software (Endnote, Zotereo)
4.17%
3
turnitin
1.39%
1

Technical enquiries

 
Choices Percentage Count
  Total 916
  Unanswered 945
Copying / printing / scanning
75.98%
696
Microsoft Office
6.55%
60
Computer login
6.11%
56
Moodle
3.71%
34
Problems logging into Room booking system
1.97%
18
turnitin
0.76%
7
wifi
0.44%
4
[ View ] Other
4.48%
41

Directional enquiries

 
Choices Percentage Count
  Total 331
  Unanswered 1530
Collections
28.70%
95
Te Puna Ako
23.87%
79
Copy Centre
10.88%
36
Waitakere Central Library
9.37%
31
Student Central
9.06%
30
IMS
3.32%
11
basement lecture
0.60%
2
[ View ] Other
14.20%
47

Library - Waitakere enquiries

May 24, 2017 · 5:02 PM