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Unitec Institute of Technology

Breakdown of queries

Total no of enquiries 1,488 Semester to date

Reference enquiries

 
Choices Percentage Count
  Total 415
  Unanswered 1073
Catalogue (LibrarySearch)
58.80%
244
Library Services (including booking a room)
20.72%
86
E-Resources (including ebooks, databases)
19.04%
79
copyright info
0.24%
1
library login
0.24%
1
copyright question
0.24%
1
kanopy
0.24%
1
[ View ] Other
0.48%
2

Citation enquiries

 
Choices Percentage Count
  Total 61
  Unanswered 1427
APA
93.44%
57
Referencing software (Endnote, Zotereo)
4.92%
3
turnitin
1.64%
1

Technical enquiries

 
Choices Percentage Count
  Total 729
  Unanswered 759
Copying / printing / scanning
76.82%
560
Computer login
6.72%
49
Microsoft Office
4.94%
36
Moodle
4.25%
31
Problems logging into Room booking system
1.10%
8
turnitin
0.96%
7
wifi
0.55%
4
[ View ] Other
4.66%
34

Directional enquiries

 
Choices Percentage Count
  Total 283
  Unanswered 1205
Te Puna Ako
25.44%
72
Collections
25.44%
72
Copy Centre
10.95%
31
Waitakere Central Library
9.19%
26
Student Central
8.48%
24
IMS
3.53%
10
basement lecture
0.71%
2
[ View ] Other
16.25%
46

Library - Waitakere enquiries

Apr 27, 2017 · 12:15 PM