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Unitec Institute of Technology

Breakdown of queries

Total no of enquiries 2,524 Semester to date

Reference enquiries

 
Choices Percentage Count
  Total 677
  Unanswered 1847
Catalogue (LibrarySearch)
56.72%
384
Library Services (including booking a room)
24.82%
168
E-Resources (including ebooks, databases)
17.28%
117
kanopy
0.15%
1
Fines
0.15%
1
Easter draw
0.15%
1
Requesting for a book
0.15%
1
[ View ] Other
0.59%
4

Citation enquiries

 
Choices Percentage Count
  Total 121
  Unanswered 2403
APA
96.69%
117
Referencing software (Endnote, Zotereo)
2.48%
3
turnitin
0.83%
1

Technical enquiries

 
Choices Percentage Count
  Total 1261
  Unanswered 1263
Copying / printing / scanning
75.97%
958
Microsoft Office
7.45%
94
Computer login
5.71%
72
Moodle
3.33%
42
Problems logging into Room booking system
2.06%
26
turnitin
0.63%
8
my portfolio
0.32%
4
[ View ] Other
4.52%
57

Directional enquiries

 
Choices Percentage Count
  Total 465
  Unanswered 2059
Collections
29.03%
135
Te Puna Ako
23.87%
111
Copy Centre
13.12%
61
Waitakere Central Library
8.60%
40
Student Central
7.53%
35
IMS
3.44%
16
security
0.65%
3
[ View ] Other
13.76%
64

Library - Waitakere enquiries

Jun 29, 2017 · 9:48 PM