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Wufoo

Total entries 2,396 Number

Breakdown of queries

Reference enquiry

 
Choices Percentage Count
  Total 686
  Unanswered 1710
Catalogue (LibrarySearch)
53.06%
364
Library Services (including booking a room)
25.36%
174
E-Resources (including ebooks, databases)
19.83%
136
Mendeley
0.44%
3
Associate membership
0.15%
1
account status
0.15%
1
APA referencing
0.15%
1
[ View ] Other
0.87%
6

Citations enquiry

 
Choices Percentage Count
  Total 95
  Unanswered 2301
APA
78.95%
75
mendeley
14.74%
14
Referencing software (Endnote, Zotereo)
5.26%
5
creative commons
1.05%
1

Technical enquiry

 
Choices Percentage Count
  Total 1152
  Unanswered 1244
Copying/Printing/Scanning
71.01%
818
Microsoft Office
9.72%
112
Self-check system
3.99%
46
Computer login
3.82%
44
Moodle
2.95%
34
Problems logging into Rooms booking system
2.86%
33
Turnitin
0.69%
8
[ View ] Other
4.95%
57

Directional

 
Choices Percentage Count
  Total 461
  Unanswered 1935
Te Puna Ako
20.82%
96
Collections
20.39%
94
Copy Centre
11.06%
51
Student Central
8.68%
40
Study Rooms
7.59%
35
polling booth
5.42%
25
CV Drop in-service
5.21%
24
[ View ] Other
20.82%
96

Non-library phone call

 
Choices Percentage Count
  Total 2
  Unanswered 2394
security
50.00%
1
transfer call
50.00%
1

Library - Waitakere enquiries reports

Nov 23, 2017 · 12:05 PM