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Unitec Institute of Technology

Breakdown of enquiries

Total no. of enquiries 3,536 Semester to date

Reference enquiries

 
Choices Percentage Count
  Total 1500
  Unanswered 2036
Catalogue (LibrarySearch)
46.20%
693
Library Services (including booking a room)
42.27%
634
E-Resources (including ebooks, databases)
7.67%
115
UBS bookshop
0.13%
2
Donations
0.13%
2
Free bookbag
0.13%
2
lost property
0.13%
2
[ View ] Other
3.33%
50

Citation enquiries

 
Choices Percentage Count
  Total 50
  Unanswered 3486
APA
76.00%
38
SPSS
8.00%
4
Referencing software (Endnote, Zotereo)
8.00%
4
Assignment cover sheet
2.00%
1
CV Drop in
2.00%
1
unable to open link
2.00%
1
Wifi Hotspot
2.00%
1

Technical enquiries

 
Choices Percentage Count
  Total 1452
  Unanswered 2084
Copying / printing / scanning
75.00%
1089
Computer login
7.09%
103
Microsoft Office
3.58%
52
Self-check system
2.82%
41
Problems logging into Room booking system
1.79%
26
autoloader
0.41%
6
Stapler
0.41%
6
[ View ] Other
8.88%
129

Directional enquiries

 
Choices Percentage Count
  Total 534
  Unanswered 3002
Study Rooms
17.04%
91
Specific Unitec Building
16.67%
89
Student Central
15.17%
81
CV Drop-in service
8.80%
47
Bathroom
7.49%
40
Room 110 - 2055
6.18%
33
Copy Centre
5.24%
28
[ View ] Other
23.41%
125

Library - Hub inquiries

May 24, 2017 · 5:02 PM