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Unitec Institute of Technology

Breakdown of enquiries

Total no. of enquiries 2,556 Semester to date

Reference enquiries

 
Choices Percentage Count
  Total 1043
  Unanswered 1513
Catalogue (LibrarySearch)
50.43%
526
Library Services (including booking a room)
36.63%
382
E-Resources (including ebooks, databases)
9.01%
94
lost property
0.19%
2
UBS bookshop
0.19%
2
Donations
0.19%
2
Passport renewal form
0.10%
1
[ View ] Other
3.26%
34

Citation enquiries

 
Choices Percentage Count
  Total 27
  Unanswered 2529
APA
62.96%
17
SPSS
14.81%
4
Referencing software (Endnote, Zotereo)
7.41%
2
Wifi Hotspot
3.70%
1
Assignment cover sheet
3.70%
1
CV Drop in
3.70%
1
unable to open link
3.70%
1

Technical enquiries

 
Choices Percentage Count
  Total 1061
  Unanswered 1495
Copying / printing / scanning
74.18%
787
Computer login
7.82%
83
Self-check system
3.49%
37
Microsoft Office
3.49%
37
Problems logging into Room booking system
1.79%
19
autoloader
0.47%
5
Moodle
0.47%
5
[ View ] Other
8.29%
88

Directional enquiries

 
Choices Percentage Count
  Total 425
  Unanswered 2131
Specific Unitec Building
17.41%
74
Student Central
14.35%
61
Study Rooms
13.65%
58
CV Drop-in service
8.94%
38
Bathroom
7.76%
33
Room 110 - 2055
7.29%
31
Copy Centre
4.24%
18
[ View ] Other
26.35%
112

Library - Hub inquiries

Apr 27, 2017 · 12:16 PM