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Unitec Institute of Technology

Breakdown of enquiries

Total no. of enquiries 1,850 Semester to date

Reference enquiries

 
Choices Percentage Count
  Total 714
  Unanswered 1136
Catalogue (LibrarySearch)
56.30%
402
Library Services (including booking a room)
30.39%
217
E-Resources (including ebooks, databases)
9.10%
65
lost property
0.28%
2
UBS bookshop
0.28%
2
lost book payment
0.14%
1
Student Engineering Reports
0.14%
1
[ View ] Other
3.36%
24

Citation enquiries

 
Choices Percentage Count
  Total 20
  Unanswered 1830
APA
55.00%
11
SPSS
20.00%
4
Referencing software (Endnote, Zotereo)
5.00%
1
Assignment cover sheet
5.00%
1
CV Drop in
5.00%
1
unable to open link
5.00%
1
Wifi Hotspot
5.00%
1

Technical enquiries

 
Choices Percentage Count
  Total 784
  Unanswered 1066
Copying / printing / scanning
72.83%
571
Computer login
8.67%
68
Microsoft Office
3.95%
31
Self-check system
3.83%
30
Problems logging into Room booking system
1.66%
13
autoloader
0.64%
5
Moodle
0.51%
4
[ View ] Other
7.91%
62

Directional enquiries

 
Choices Percentage Count
  Total 332
  Unanswered 1518
Specific Unitec Building
18.98%
63
Student Central
14.16%
47
Study Rooms
9.34%
31
Bathroom
9.04%
30
Room 110 - 2055
8.73%
29
CV Drop-in service
7.53%
25
Copy Centre
3.92%
13
[ View ] Other
28.31%
94

Library - Hub inquiries

Mar 28, 2017 · 5:08 PM