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Unitec Institute of Technology

Breakdown of enquiries

Total no. of enquiries 4,944 Semester to date

Reference enquiries

 
Choices Percentage Count
  Total 2020
  Unanswered 2924
Library Services (including booking a room)
46.58%
941
Catalogue (LibrarySearch)
42.72%
863
E-Resources (including ebooks, databases)
6.68%
135
Lost property
0.35%
7
Pen
0.15%
3
UBS bookshop
0.10%
2
Donations
0.10%
2
[ View ] Other
3.32%
67

Citation enquiries

 
Choices Percentage Count
  Total 59
  Unanswered 4885
APA
76.27%
45
Referencing software (Endnote, Zotereo)
8.47%
5
SPSS
6.78%
4
Wifi Hotspot
1.69%
1
Assignment cover sheet
1.69%
1
CV Drop in
1.69%
1
unable to open link
1.69%
1
[ View ] Other
1.69%
1

Technical enquiries

 
Choices Percentage Count
  Total 2176
  Unanswered 2768
Copying / printing / scanning
72.01%
1567
Computer login
5.93%
129
Microsoft Office
4.73%
103
Problems logging into Room booking system
2.07%
45
Self-check system
1.98%
43
lost property
0.74%
16
autoloader
0.74%
16
[ View ] Other
11.81%
257

Directional enquiries

 
Choices Percentage Count
  Total 689
  Unanswered 4255
Study Rooms
19.01%
131
Student Central
16.84%
116
Specific Unitec Building
16.40%
113
CV Drop-in service
7.84%
54
Bathroom
6.68%
46
Copy Centre
5.66%
39
Room 110 - 2055
5.22%
36
[ View ] Other
22.35%
154

Library - Hub inquiries

Jun 29, 2017 · 9:48 PM