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Wufoo

Total Entries 207 Number

Where are the enquiries

Breakdown of queries

Reference enquiry

 
Choices Percentage Count
  Total 119
  Unanswered 88
Library Services (including booking a room)
62.18%
74
Catalogue (LibrarySearch)
27.73%
33
E-Resources (including ebooks, databases)
5.88%
7
orientation information
0.84%
1
enrolment
0.84%
1
ielts information
0.84%
1
fiction section
0.84%
1
[ View ] Other
0.84%
1

Citations enquiry

 
Choices Percentage Count
  Total 4
  Unanswered 203
APA
100.00%
4

Direction enquiry

 
Choices Percentage Count
  Total 42
  Unanswered 165
return slot
21.43%
9
Student Central
16.67%
7
Specific Unitec Building
14.29%
6
CV Drop in-service
4.76%
2
Wellness Centre
4.76%
2
Te Puna Ako
4.76%
2
mathematics books
2.38%
1
[ View ] Other
30.95%
13

Technical enquiry

 
Choices Percentage Count
  Total 39
  Unanswered 168
Copying/Printing/Scanning
48.72%
19
Microsoft Office
10.26%
4
Computer login
7.69%
3
lost and found
7.69%
3
cafe delivery
2.56%
1
physically find a book
2.56%
1
Security gate(L1 Garden gate) keeps going off.
2.56%
1
[ View ] Other
17.95%
7

Non-library phone call

 
Choices Percentage Count
  Total 3
  Unanswered 204
Specific person or extension
66.67%
2
Student Central
33.33%
1

Library - Hub enquiries report

Feb 18, 2018 · 11:18 AM