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Wufoo

Total Entries 335 Number

Where are the enquiries

Breakdown of queries

Reference enquiry

 
Choices Percentage Count
  Total 149
  Unanswered 186
Library Services (including booking a room)
59.06%
88
Catalogue (LibrarySearch)
30.87%
46
E-Resources (including ebooks, databases)
5.37%
8
orientation information
0.67%
1
enrolment
0.67%
1
ielts information
0.67%
1
literature reivew
0.67%
1
[ View ] Other
2.01%
3

Citations enquiry

 
Choices Percentage Count
  Total 5
  Unanswered 330
APA
100.00%
5

Direction enquiry

 
Choices Percentage Count
  Total 93
  Unanswered 242
Specific Unitec Building
30.11%
28
Student Central
18.28%
17
return slot
9.68%
9
international
4.30%
4
marae
4.30%
4
Wellness Centre
4.30%
4
Te Puna Ako
3.23%
3
[ View ] Other
25.81%
24

Technical enquiry

 
Choices Percentage Count
  Total 82
  Unanswered 253
Copying/Printing/Scanning
53.66%
44
Computer login
12.20%
10
Microsoft Office
4.88%
4
lost and found
3.66%
3
wifi
2.44%
2
BOOKING
2.44%
2
cafe delivery
1.22%
1
[ View ] Other
19.51%
16

Non-library phone call

 
Choices Percentage Count
  Total 6
  Unanswered 329
Specific person or extension
83.33%
5
Student Central
16.67%
1

Library - Hub enquiries report

Aug 22, 2018 · 4:41 PM