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Unitec Institute of Technology

Breakdown of queries

Total no of enquiries 1,142 Semester to date

Reference enquiries

 
Choices Percentage Count
  Total 330
  Unanswered 812
Catalogue (LibrarySearch)
60.61%
200
Library Services (including booking a room)
20.61%
68
E-Resources (including ebooks, databases)
12.42%
41
Account expiry
0.61%
2
Fines
0.30%
1
Using dewey decimal system and finding books in library
0.30%
1
Study room door code
0.30%
1
[ View ] Other
4.85%
16

Citation enquiries

 
Choices Percentage Count
  Total 11
  Unanswered 1131
APA
36.36%
4
Chicago
27.27%
3
copyright
9.09%
1
Fees block
9.09%
1
article
9.09%
1
Referencing software (Endnote, Zotereo)
9.09%
1

Technical enquiries

 
Choices Percentage Count
  Total 646
  Unanswered 496
Copying / printing / scanning
86.84%
561
Microsoft Office
2.17%
14
Computer login
2.17%
14
Fees block
0.62%
4
Moodle
0.62%
4
Problems logging into Room booking system
0.31%
2
Loading moeny onto card - Student ID card not reading
0.15%
1
[ View ] Other
7.12%
46

Directional enquiries

 
Choices Percentage Count
  Total 155
  Unanswered 987
Student Central
18.71%
29
Copy Centre
15.48%
24
Hub Library
3.23%
5
Chapel
3.23%
5
UBS
2.58%
4
IMS
1.94%
3
Bookshop
1.94%
3
[ View ] Other
52.90%
82

Library - B1 inquiries

Jun 29, 2017 · 9:49 PM