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Wufoo

Total Entries 721 Number

Breakdown of queries

Reference enquiry

 
Choices Percentage Count
  Total 276
  Unanswered 445
Catalogue (LibrarySearch)
59.06%
163
E-Resources (including ebooks, databases)
18.48%
51
Library Services (including booking a room)
17.75%
49
NSI block on account
1.09%
3
Book content
0.36%
1
fines
0.36%
1
Exam papers
0.36%
1
[ View ] Other
2.54%
7

Citations enquiry

 
Choices Percentage Count
  Total 10
  Unanswered 711
APA
60.00%
6
Chicago
30.00%
3
Referencing software (Endnote, Zotereo)
10.00%
1

Technical enquiry

 
Choices Percentage Count
  Total 344
  Unanswered 377
Copying/Printing/Scanning
90.41%
311
Computer login
2.91%
10
Microsoft Office
1.16%
4
Self-check system
1.16%
4
Moodle
0.29%
1
Stapler
0.29%
1
Borrowing step stools to pin works in project space
0.29%
1
[ View ] Other
3.49%
12

Direction enquiry

 
Choices Percentage Count
  Total 82
  Unanswered 639
Copy Centre
13.41%
11
Student Central
10.98%
9
Specific Unitec Building
9.76%
8
Bathroom
8.54%
7
bookshop
4.88%
4
Te Puna Ako
3.66%
3
IMS
2.44%
2
[ View ] Other
46.34%
38

Non-library phone call

 
Choices Percentage Count
  Total 9
  Unanswered 712
Specific person or extension
33.33%
3
Copy Centre
22.22%
2
Transfered call failed
22.22%
2
mindlab
11.11%
1
debbie roberts
11.11%
1

Library - B1 enquiries report

Nov 23, 2017 · 12:05 PM